Your Information. Handled Responsibly.
Mile Truck values transparency, operational trust, and responsible handling of information shared through our website, driver applications, and freight requests.
Table of contents
Audience
Shippers, brokers, drivers, applicants, and website visitors.
Principle
We collect what helps us operate, respond, evaluate, and improve.
Privacy Requests
Users may contact us to update, correct, or review privacy concerns.
Collection
Information We Collect
We collect the information needed to respond to requests, evaluate applicants, operate freight services, and improve the website experience.
Names, company information, email addresses, and phone numbers.
Freight request details, lane information, shipment requirements, and operational notes.
Driver application information, CDL or license information, employment history, and qualification details.
Uploaded documents and files submitted through forms or operational systems.
Communication records from emails, calls, forms, SMS messages, or dispatch conversations.
Device, browser, analytics, cookie, and website interaction data.
Purpose
How We Use Information
Information is used to support real business operations, not to create unnecessary friction or collect data without purpose.
Respond to freight requests, capacity inquiries, contact forms, and carrier setup requests.
Process driver applications and evaluate operational or employment eligibility.
Send dispatch, recruiting, service, and operational updates.
Improve website performance, content clarity, and customer experience.
Maintain operational security, prevent misuse, and protect company systems.
Comply with legal, regulatory, insurance, and transportation obligations.
Applicant Trust
Driver Applications & Uploaded Documents
Driver applicants may share sensitive documents and qualification details. We treat that information with extra care.
Uploaded documents are handled securely and used only for operational, recruiting, employment, or qualification evaluation purposes.
Application information is protected and reviewed by personnel or systems involved in the hiring and onboarding process.
Sensitive documents are not publicly shared, posted, or used for unrelated marketing purposes.
Access is limited to people and systems that need the information to evaluate, verify, or support the application.
Applicants should only upload documents through official Mile Truck forms, email addresses, or approved operational channels.
Contact
Communications
When you contact Mile Truck or submit information, we may respond through the channels you provide.
You may receive operational emails, dispatch communications, recruiting updates, service-related messages, or document requests.
Where applicable, we may contact you by phone or SMS regarding freight, driver applications, onboarding, or service coordination.
You may opt out of marketing communications where legally applicable.
Operational, transactional, safety, or service-related communications may still be necessary to fulfill requests or manage active services.
Transparency
Data Sharing
Mile Truck does not sell personal information. Data is shared only when needed to operate responsibly or meet legal obligations.
We may share information with operational service providers, technology vendors, communication tools, document handling systems, or business systems necessary to operate services.
We may share information with legal, insurance, regulatory, or government authorities when required by law or necessary to protect rights and safety.
We may share limited information with partners involved in freight coordination, carrier setup, driver recruiting, or business operations.
Safeguards
Data Security
We use reasonable safeguards designed to protect information submitted through the website and operational systems.
Security practices may include secure handling procedures, access controls, account protections, and operational safeguards.
Access to sensitive application or document information is limited to authorized users and systems with a business need.
No online system can be guaranteed completely secure, but we work to handle information responsibly and reduce unnecessary exposure.
We avoid claiming security certifications unless they are active and verifiable.
Control
Your Privacy Choices
You can contact Mile Truck about your information and request changes where applicable.
Request updates or corrections to information you provided.
Request deletion of certain information where applicable and legally permitted.
Opt out of certain marketing communications where legally applicable.
Contact Mile Truck with privacy questions, document handling concerns, or communication preferences.
Vendors
Third-Party Services
Mile Truck may use third-party tools to host, secure, analyze, communicate, recruit, process documents, or operate business workflows.
Third-party services may process information on our behalf as part of website, recruiting, analytics, communication, or operational workflows.
Examples may include website hosting, form handling, analytics platforms, email systems, customer communication tools, and document storage tools.
Those services may have their own privacy terms and security practices.
We aim to use vendors that support responsible handling of business and personal information.
Eligibility
Children's Privacy
The Mile Truck website and services are intended for business users, shippers, brokers, drivers, applicants, and adults seeking freight or employment information.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided information to Mile Truck, contact us so we can review and take appropriate action.
Updates
Policy Updates
We may update this Privacy Policy as our website, systems, services, or legal requirements change.
When updates are made, the Last updated date on this page will be revised.
Material changes may be communicated through the website or other appropriate channels.
Continued use of the website after updates means the revised policy applies going forward.
Contact Information
Questions about privacy or document handling?
Contact Mile Truck if you have questions about this policy, need to update information, or want to discuss how submitted documents are handled.